Tara Williams ParalegalWe are able to speak to a LIVE person who is qualified to assist with our problems immediately.
We rely on Leveraged Forces IT Specialists daily for support of our computer systems. We are able to speak to a LIVE person who is qualified to assist with our problems immediately. That's customer service as it should be but is not offered by very many companies today. There's no problem too big or too rely on Leveraged Forces IT Specialists to address. I personally appreciate that everyone you speak with at Leveraged Forces IT has patience for the technically challenged 😉 . They are very prompt to respond to questions and continue to follow-up until the problem is corrected (even if we forget we have the problem or have been too busy to address it).
Cook & Connelly
Summerville, GA
Ladon Lively Legal InvestigatorIf you want top quality service with just one phone call, speaking from personal experience, choose Leveraged Forces IT.
As a legal investigator it's imperative that I remain in touch with office staff as I'm in the field and researching cases. The speed of support & quality of service provided by Leveraged Forces IT Specialists is outstanding! When we have a question or issue come up we are able to get it resolved immediately. If you want top quality service with just one phone call, speaking from personal experience, choose Leveraged Forces IT.
Summerville, GA
Kay Jones Business ManagerWe rely on Leveraged Forces IT all the time and their expertise is outstanding!
Leveraged Forces IT gives us 'peace of mind' by taking care of our IT needs swiftly and professionally, with a smile. They continue to do a GREAT JOB with our computer systems, application support, & also our upgraded phone system which was researched and recommended by their staff. One call does it all! We know that we can count on them to resolve and improve our systems regardless of what we throw their way 😉 . We are a small business, but they treat us just like we are their most important client. Working with them has even improved our staff's daily attitude...which is a valuable asset in and of itself! We rely on Leveraged Forces IT all the time and their expertise is outstanding!
NDSCI, Inc.
Rome, GA
Jeff Owczarzak McKing Consulting CorporationThey have gotten me out of many computer jams, prompt with their responses and always makes sure my problems are fully resolved.
I have been in the Creative field for 15 years and have come across many great IT Companies that have kept me up and running along the way but I have to say Leveraged Forces IT has been the best. They have gotten me out of many computer jams, prompt with their responses and always makes sure my problems are fully resolved. Everybody I have dealt with has been knowledgeable and personable when trying to get my PC back up and running.
Atlanta, GA
(5 Star Google Review)
Sherry Cradok Carter Inc.Leveraged Forces IT excels at ALL of the above and we value our relationship a great deal.
All clients value different things in an IT company. For myself, I value responsiveness most of all. I want to know that when I call or email my IT company, I will get a response from a real person pretty darn quickly. In my opinion, if you hire a call center IT department, you will get an email response just to let you know that they got your email and/or endure a series of telephone prompts before you actually talk to a real person about your problem. I have no patience for that. I want to know that they are working on my problem or if they can’t work on it immediately, when they expect to have the problem fixed.
The second attribute I value is honesty. Don’t lie to me and run me around with fake fixes that do not improve our systems for the future. I want my IT company to be invested in how well my business runs. I want my relationship with the IT company to be mutually beneficial. If we make money, they make money.
Thirdly, my time is valuable. I do not like when my computer systems are down. A good IT company will fix problems outside of business hours so that their clients can continue to work and so that the business can make deadlines and ultimately make money.
Leveraged Forces IT excels at ALL of the above and we value our relationship a great deal. Thank you so much!!
Atlanta, GA
Courtney Cain ParalegalEvery time I have a problem Leveraged Forces IT is very quick to help solve the issue! Very kind and great people to work with. I would recommend them to anyone! 🙂
Cook & Connelly
Summerville, GA
(5 Star Google Review)
Ron Steiger OwnerThey solved IT issues for me and my clients at a fraction of the cost others charged.
Robert and his team are integrity first. To Leveraged Forces IT Specialists, integrity means communicating the truth as found, staying educated in the latest technologies, and providing a great value in the services rendered. They solved IT issues for me and my clients at a fraction of the cost others charged and were unable to resolve. I would highly recommend Leveraged Forces IT to any legal practice in Atlanta or North Georgia.
EntrePartners, Inc.
Atlanta, GA
Leigh Haynes McKing ConsultingHi, I wanted to send an email to tell you how glad I am that Tate was able to help me.
Leveraged Forces IT did an excellent job. They were polite, helpful, knowledgeable. They even had to do a bit of hand-holding because I was in panic mode not knowing how I would get my Chrome to re-open without facing that horrible page or how I was going to get my information about the Malawi Embassy in Washington, DC!
I am preparing a cost estimate for travel and it was really time-sensitive and important to see. I was going to search the Embassy in Internet Explorer and call. I would have had to be on hold forever...
Anyway, I am on to typing Minutes for one conference call, planning a meeting with the Hilton at the Airport, getting flights for a group of consultants in DC, and preparing paperwork to get a new consultant for a project. Tate, with Leveraged Forces IT, helped me do that! Thank you! You are awesome!
Atlanta, GA